All orders to the US are shipped from Toronto, Canada. Orders generally ship within 3 business days and your credit card will not be charged until your order is shipped.
Orders are delivered using UPS Standard and the cost for shipping is free for orders over USD 60. For orders under USD 60 the shipping charge is a flat fee of $12 USD.
Customers will receive an e-mail with a tracking number when their order ships.
From www.betterfelt.com we ship to the continental US, Hawaii, and Alaska.
At this time, we cannot ship to military APO/FPO addresses.
Betterfelt North America pays all duties and fees for importing the shipment into the US so customers are not met with any extra charges in this respect.
Betterfelt North America is currently not required by law to collect US sales tax. The customer is responsible for paying any applicable sales tax or use tax on the purchase. You may be required to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective tax authorities.